Privacy Policy

1. Introduction

Croton Content ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website crotoncontent.com (the "Site") or engage with our digital marketing and SEO services focused on video content (the "Services").

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Site or use our Services.

We reserve the right to make changes to this Privacy Policy at any time and for any reason. We will alert you about any changes by updating the "Last Updated" date of this Privacy Policy. Any changes or modifications will be effective immediately upon posting the updated Privacy Policy on the Site. You are encouraged to periodically review this Privacy Policy to stay informed of updates.

2. Information We Collect

Personal Data

We may collect personal information that you voluntarily provide to us when you:

• Register for an account
• Express interest in obtaining information about us or our Services
• Participate in activities on the Site (such as filling out forms or surveys)
• Request customer support
• Otherwise communicate with us

The personal information we collect may include:

• Name
• Email address
• Phone number
• Business information
• Billing address
• Payment information
• Content of communications
• Any other information you choose to provide

Automatically Collected Information

When you visit our Site, we automatically collect certain information about your device and your interaction with the Site, including:

• Device information (such as your IP address, browser type, operating system)
• Access times and dates
• Pages you view
• Referring website addresses
• Browsing behavior and preferences
• Technical information about your connection to our Site

This information is primarily needed to maintain the security and operation of our Site, and for our internal analytics and reporting purposes.

3. Tracking Technologies

We may use cookies, web beacons, tracking pixels, and other tracking technologies on the Site to help customize the Site and improve your experience. By using the Site, you agree to be bound by our Cookie Policy, which is part of this Privacy Policy.

Cookies

We use cookies to collect information about your browsing activities and preferences. Cookies are small data files that are stored on your device when you visit a website. They enable the Site to remember your actions and preferences over time.

We categorize cookies as follows:

• Necessary cookies: These cookies are essential for the Site to function properly and cannot be disabled in our systems. They are usually only set in response to actions you take, such as setting your privacy preferences, logging in, or filling in forms.
• Analytics cookies: These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our Site. They help us to know which pages are the most and least popular and see how visitors move around the Site.
• Marketing cookies: These cookies are used to track visitors across websites. They are set to display targeted advertisements based on your interests and online behavior.
• Preference cookies: These cookies enable the Site to provide enhanced functionality and personalization. They may be set by us or by third-party providers whose services we have added to our pages.

Cookie Consent

Our Site implements a cookie consent system that:

• Offers options to accept all cookies, reject non-essential cookies, or customize your cookie preferences
• Categorizes cookies as necessary, analytics, marketing, and preferences
• Uses an opt-in approach (cookies are disabled by default until you provide consent)
• Stores your preferences in your browser's localStorage

You can change your cookie preferences at any time by clicking on the "Cookie Preferences" link in the footer of our Site.

Third-Party Tracking Tools

We use various third-party tracking technologies, including:

• Google Analytics: We use Google Analytics to understand how visitors interact with our Site. Google Analytics collects information such as how often users visit the Site, what pages they visit, and what other sites they used prior to coming to our Site. For more information on how Google uses this data, visit Google's Privacy Policy.
• RB2B Tracking: We use RB2B tracking to monitor and analyze user behavior for business-to-business marketing purposes.
• Calendly: We use Calendly for scheduling meetings and discovery calls. We have configured Calendly to hide their GDPR cookie banner as we manage cookie consent for all third-party tools, including Calendly, through our own cookie consent system. For more information about Calendly's privacy practices, you can visit Calendly's Privacy Policy.
• Other Marketing Scripts: We may use additional scripts for marketing, analytics, and website functionality purposes.

Do Not Track

Some web browsers have a "Do Not Track" feature that signals to websites that you visit that you do not want to have your online activity tracked. Due to the lack of a common interpretation of Do Not Track signals across the industry, we currently do not respond to Do Not Track browser signals or any other mechanism that automatically communicates your choice not to be tracked online.

4. Use of Your Information

We may use the information we collect about you for various purposes, including to:

• Provide, maintain, and improve our Site and Services
• Process transactions and send related information, including confirmations and invoices
• Send administrative information, such as updates to our terms, conditions, and policies
• Respond to your comments, questions, and requests
• Communicate with you about products, services, offers, and events, and provide news and information we think will be of interest to you
• Monitor and analyze trends, usage, and activities in connection with our Site
• Detect, investigate, and prevent fraudulent transactions and other illegal activities and protect our rights and property
• Personalize and improve your experience on our Site
• Generate aggregated, non-identifying information about how our Site is used

5. Disclosure of Your Information

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

By Law or to Protect Rights

If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.

Third-Party Service Providers

We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.

Marketing Communications

With your consent, or with an opportunity for you to withdraw consent, we may share your information with third parties for marketing purposes.

Business Transfers

If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

Affiliates

We may share your information with our affiliates, in which case we will require those affiliates to honor this Privacy Policy.

Interactive Features

If you interact with other users of the Site, those users may see your name, profile photo, and descriptions of your activity.

Online Postings

When you post comments, contributions, or other content to the Site, your posts may be viewed by all users and may be publicly distributed outside the Site in perpetuity.

6. Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.

If you request that your account be deleted, we will delete your information as soon as practicable, although we may retain certain information for analytical purposes and recordkeeping integrity, as well as to prevent fraud, collect any fees owed, enforce our terms and conditions, or take other actions permitted by law.

7. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information from unauthorized access, use, or disclosure. While we take steps to protect your personal information, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee its absolute security.

We encourage you to take steps to help protect the confidentiality and security of your account and personal information, including by choosing a strong password, keeping your password private, logging out of your account, and contacting us immediately if you suspect unauthorized access to your account.

8. Your Rights

Depending on your location, you may have certain rights regarding your personal information. These may include:

GDPR Rights (European Union)

If you are located in the European Union, you have the following rights under the General Data Protection Regulation (GDPR):

• Right to Access: You have the right to request copies of your personal information.
• Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
• Right to Erasure: You have the right to request that we erase your personal information, under certain conditions.
• Right to Restrict Processing: You have the right to request that we restrict the processing of your personal information, under certain conditions.
• Right to Object to Processing: You have the right to object to our processing of your personal information, under certain conditions.
• Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

CCPA Rights (California)

If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA):

• Right to Know: You have the right to request information about the personal information we collect, use, disclose, and sell.
• Right to Delete: You have the right to request deletion of your personal information that we have collected about you, subject to certain exceptions.
• Right to Opt-Out of Sale: You have the right to opt-out of the sale of your personal information.
• Right to Non-Discrimination: You have the right not to be discriminated against for exercising your CCPA rights.

California's "Shine the Light" law (Civil Code Section § 1798.83) permits users of our Site that are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes.

Exercising Your Rights

To exercise your rights, please contact us using the information provided in the "Contact Us" section of this Privacy Policy. We may need to verify your identity before responding to your request.

9. Children's Information

Our Site is not directed to children under 16 years of age, and we do not knowingly collect personal information from children under 16. If we learn we have collected or received personal information from a child under 16 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 16, please contact us.

10. International Data Transfers

Your information may be transferred to, and maintained on, computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction. If you are located outside the United States and choose to provide information to us, please note that we transfer the information to the United States and process it there.

If you are located in the European Economic Area (EEA) or the United Kingdom, we will comply with applicable data protection laws when transferring your personal information outside the EEA or the United Kingdom. This may include using specific contractual provisions approved by the European Commission or UK authorities.

11. Third-Party Websites

The Site may contain links to third-party websites and applications of interest, including advertisements and external services, that are not affiliated with us. Once you have used these links to leave the Site, any information you provide to these third parties is not covered by this Privacy Policy, and we cannot guarantee the safety and privacy of your information. Before visiting and providing any information to any third-party websites, you should inform yourself of the privacy policies and practices (if any) of the third party responsible for that website, and should take those steps necessary to, in your discretion, protect the privacy of your information. We are not responsible for the content or privacy and security practices and policies of any third parties, including other sites, services, or applications that may be linked to or from the Site.

12. Email Marketing

We may use your personal information to contact you with newsletters, marketing or promotional materials, and other information that may be of interest to you. You may opt-out of receiving any, or all, of these communications from us by following the unsubscribe link or instructions provided in any email we send or by contacting us.

13. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

14. Contact Us

If you have questions or comments about this Privacy Policy, please contact us at:

Email: privacy@crotoncontent.com

Postal Address: [Company Address]